§ 2-328. Establishment procedure.

(a)

Required information. As a precondition to opening a covered account in the city, each applicant shall provide the city with the following personal identifying information of the customer:

(1)

The applicant's name;

(2)

A government-issued identification card with a picture of the applicant (such as a driver's license, green card, or other similar identification card) which picture reasonably matches the individual's appearance, within the discretion of the city employee receiving the application; or in lieu of such a card with a picture, a social security card and a certified copy of the applicant's birth certificate which matches the name (allowing for reasonable differences between maiden and married names);

(3)

The applicant's social security number;

(4)

The applicant's date of birth;

(5)

The service address;

(6)

If the applicant is a renter, a lease rental agreement (in a form approved by the finance officer) signed by the landlord or lessor;

(7)

An application for service, in a form approved by city staff;

(8)

The applicant's previous address;

(9)

The applicant's telephone number;

(10)

The name of the applicant's employer, if any; and

(11)

The name, social security number and date of birth of the applicant's spouse, if any.

Such information shall be entered directly into the city's computer system and shall not otherwise be recorded.

(b)

PINs. Each account shall be assigned an account number and personal identification number (PIN) that shall be unique to that account. The city may utilize computer software to randomly generate assigned PINs and to encrypt account numbers and PINs.

(c)

Retention of records. Applications shall be retained in a secure location, for the period of time required by the city records management plan.

(Ord. No. 2009-02, § 1(10-204), 5-4-2009)